| Customization: | Available |
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| After-sales Service: | 24months |
| Warranty: | 24months |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q:How about your delivery time?
A: 5 days to ship if in stock, 25 days if it need to re-produce.
2.Q:Why should I choose from you?
A:Koosen have rich experience to choose suitable equipment to you,as we have been in this line over 13years.Moreover,our products are highly competitive,both in quality and price.
3.Q:What about your warranty time?
A:Generally,the product warranty period is 12 months for key components since you receive it..
4.Q:What should we do if there have quality problems?
A:Pls send picture or video about the broken part to us,we can provide technical support and free spare part of key parts within 12 moths.
5.Q:What payment methods do you support?
30% deposit and 70% balance will be paid in 3 working days after get copy B/L.
6.Q:What is your trade terms?
We have EXW, FOB, CIF, CFR for you to choose, and we can change according to your requirements.
7.Q:Are you factory?
Yes,we have our own factory.
8: Can I visit your company?
Of course at anytime.
9, Do you support customization?
Yes.We not only provide standard products,but also support customized products.
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